Complaints Procedure

Leeds College of Building is committed to providing a high quality service to students, employers and the wider college community. To support this we actively seek feedback and make every effort to address any concerns that are raised.

To make a formal complaint please email qualityunit@lcb.ac.uk

Any complaint will be acknowledged within 3 working days. We will ensure a speedy and courteous response to any complaint about a service or facility we provide. In addition, we use feedback from complaints to improve our service for all our customers

You can read the full procedure below.

View: Complaints Procedure


Latest News

View all articles
News 15th February 2019

RoofCERT & NFRC Centre of Excellence

The College has been designated as a NFRC Centre of Excellence.

Read more
News 21st January 2019

Former Big Issue North Vendor Inspires Students

Students at the College are being motivated after spending time alongside a former Big Issue North seller.

Read more
News 17th December 2018

New Civil Engineer Awards

College and Mott MacDonald apprentice Ruth Watson was recently awarded New Civil Engineer Apprentice of the Year.

Read more
News 17th December 2018

Pathways to Construction Donation

The College has received a donation which will be used to support local businesses and apprentices.

Read more