Complaints Procedure

Leeds College of Building is committed to providing a high quality service to students, employers and the wider college community. To support this we actively seek feedback and make every effort to address any concerns that are raised.

To make a formal complaint please email qualityunit@lcb.ac.uk

Any complaint will be acknowledged within 3 working days. We will ensure a speedy and courteous response to any complaint about a service or facility we provide. In addition, we use feedback from complaints to improve our service for all our customers

You can read the full procedure below.

View: Complaints Procedure


Latest News

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News 14th October 2019

#LoveOurColleges 2019

Our College is backing a national campaign which calls for fairer funding and recognition of the FE sector.

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News 9th October 2019

Mental Health Partnership Celebrated on Global Awareness Day

The College is celebrating the success of its partnership with Andy’s Man Club, the male suicide-prevention charity.

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News 4th October 2019

CIHT Yorkshire and the Humber Apprentice of The Year Award 2019

Success at the CIHT Yorkshire and the Humber Awards.

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News 26th September 2019

The BIG Awards

Celebrating student achievements at the annual BIG Awards.

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