Complaints Procedure

Leeds College of Building is committed to providing a high quality service to students, employers and the wider college community. To support this we actively seek feedback and make every effort to address any concerns that are raised.

To make a formal complaint please email qualityunit@lcb.ac.uk

Any complaint will be acknowledged within 3 working days. We will ensure a speedy and courteous response to any complaint about a service or facility we provide. In addition, we use feedback from complaints to improve our service for all our customers

You can read the full procedure below.

View: Complaints Procedure


Latest News

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News 19th March 2019

Tutor Gains First-of-its-Kind Roofing Award

Our roofing tutor has been awarded an ‘Excellence in Teaching’ medal

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News 8th March 2019

Celebrating International Women's Day

Over the last 4 years Leeds College of Building has seen a 30% increase in the number of women studying technician courses including civil engineering and quantity surveying

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News 6th March 2019

UK’s First ‘Academic Partnership’ Announced

An international engineering association announced it is forming the first ever academic partnership agreement with a further education college in the UK.

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News 28th February 2019

National Apprenticeship Week 2019

National Apprenticeship Week 2019 is taking place 4-8 March, see what we have going on during the week here.

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