Complaints Procedure

Leeds College of Building is committed to providing a high quality service to students, employers and the wider college community. To support this we actively seek feedback and make every effort to address any concerns that are raised.

To make a formal complaint please email qualityunit@lcb.ac.uk

Any complaint will be acknowledged within 3 working days. We will ensure a speedy and courteous response to any complaint about a service or facility we provide. In addition, we use feedback from complaints to improve our service for all our customers

You can read the full procedure below.

View: Complaints Procedure


Latest News

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News 18th June 2018

Governor Awarded OBE in Queen’s Birthday Honours

In August, Julia will take up her new position as Chair of Governors at the College.

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News 29th May 2018

Students experience working on our new campus!

Students get hands-on construction experience.

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News 18th May 2018

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Our College becomes first in the UK to host suicide-prevention support group

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News 17th May 2018

Apprentices Set to Double at Leeds Urban Developer Citu

Apprentices at Citu is set to double as a result of a pioneering new environmental project.

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